Namecards.com.sg

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We’re Here to Help with All Your Printing Needs

Have questions about our products or need assistance with your order? Our team at namecards.com.sg is dedicated to providing prompt and friendly support. Reach out to us for inquiries, design help, or any other assistance – we’re just a message away!

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Opening Hours

The standard hours of operation for our customer service department are as follows:

Monday – Friday 9:30am to 5.30pm
Saturday, Sunday & Public Holiday Closed

Contact

For namecards.com.sg, here are the FAQ topics addressing why contact numbers may not be listed

Why Don’t We List a Contact Number?

  • Is there a security reason for not listing a phone number?

    Briefly explains how limited phone access helps prevent spam and maintains support quality.

  • Are my inquiries tracked through online support?

    Highlights how support tickets and emails create a record for better issue resolution.

  • How does online support improve my experience?

    Benefits include faster response times, quick access to answers, and detailed records for consistency.

  • Why do companies prefer online support over phone numbers?

    Discusses the benefits of online support for handling inquiries efficiently.

  • Can I speak with someone directly about my order?

    Clarifies that, if needed, phone support may be offered following an online inquiry.

  • How do I contact Namecards.com.sg if I need help right away?

    Overview of available support options such as live chat like Whatsapp, support tickets, and email.

  • Why doesn’t Namecards.com.sg provide a contact phone number?

    Explains the focus on efficient online support channels, directing inquiries to the appropriate team.

Frequently Asked Questions

General FAQs

  • How to order?

    Step 1 - Select your options

    Select your options in the product page and add to cart.

    Step 2 - Add to cart & check out

    Select your delivery area and check out. Add your billing detail and make payment.

    Step 3 - Upload your file(s)

    You will received a auto generated invoice by email that will guide you how to send your file.

    Step 4 - Process to print

    We will check your file(s) and proceed to print if no error.

    Step 5 - Ready for delivery

    When your order is ready for delivery, you will receive an email from us.

    Step 6 - Receive your goods

    Goods will reach your location within 1-2 business days by third party courier. Express delivery will be within 24 hours by us.

  • What materials do you use for namecard printing?

    We offer a variety of high-quality materials for namecard printing, including 300-350gsm art card, textured card, plastic card, fancy card, and NFC card options. Each material is selected to provide durability and a professional appearance, ensuring your namecards leave a lasting impression.

  • Can I customize my namecard design?

    Absolutely! Our namecard printing services include a range of customization options, from layout and finishes to logo placement and special features like embossing and foil stamping. We can help you create a design that truly reflects your brand.

  • What is the minimum order quantity for namecards?

    Our minimum order quantity for namecard printing is 100 pieces. This allows us to provide high-quality printing and customization at an affordable price.

  • Can I see a digital proof before printing?

    Yes, we provide digital proofs for your approval before printing to ensure everything looks exactly as you envision. Simply request a proof when placing your order.

  • What file format should I use to submit my design?

    We recommend submitting your namecard design in a high-resolution PDF format with all fonts embedded. For best results, ensure your file is at least 300 DPI.

  • Do you offer eco-friendly namecard options?

    Yes, we offer eco-friendly namecard printing options, including recycled paper materials. Our sustainable choices help you make a positive impact without compromising on quality or design.

  • What are your delivery options for namecard orders?

    We offer standard and expedited delivery options for namecard orders. Standard delivery typically takes 5-7 business days. For urgent needs, you may select express namecards, which offer a 1-2 day express delivery option. Please contact us for specific timelines and pricing for expedited services.

  • Is there a fee for design assistance?

    We offer basic design support at no additional cost. However, for more advanced customization or design services, there may be a fee. Please reach out to discuss your design needs, and we’ll provide a quote based on the complexity of your request.

  • Do you offer discounts for bulk orders?

    Yes, we provide discounts for bulk namecard orders. The discount amount depends on the order quantity. Contact us directly for a personalized quote on bulk orders to receive the best rates.

  • What payment methods do you accept?

    We accept a variety of payment methods, including major credit cards (Visa, MasterCard, and American Express), PayPal, Paynow and bank transfers. For corporate clients, we can arrange alternative payment options if needed.

  • Can I request a reprint if I’m not satisfied with the final product?

    Customer satisfaction is our priority. If there is an error in the printing process, please contact us within 7 days of receiving your order. We’ll work with you to resolve any issues and arrange a reprint if necessary.

Explore Our Knowledge Base

Find answers to common questions and learn more about our namecard printing process, design tips, and material options. Our Knowledge Base is designed to help you make informed decisions and get the best results from your namecards.

Read Our Latest Blog Posts

Stay up-to-date with the latest trends, tips, and insights in the world of namecard printing. Our blog covers everything from design inspiration to industry news, helping you make the most of your professional branding.

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