Have questions about our products or need assistance with your order? Our team at namecards.com.sg is dedicated to providing prompt and friendly support. Reach out to us for inquiries, design help, or any other assistance – we’re just a message away!
The standard hours of operation for our customer service department are as follows:
Monday – Friday 9:30am to 5.30pm
Saturday, Sunday & Public Holiday Closed
Briefly explains how limited phone access helps prevent spam and maintains support quality.
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Benefits include faster response times, quick access to answers, and detailed records for consistency.
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Clarifies that, if needed, phone support may be offered following an online inquiry.
Overview of available support options such as live chat like Whatsapp, support tickets, and email.
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Step 1 - Select your options
Select your options in the product page and add to cart.
Step 2 - Add to cart & check out
Select your delivery area and check out. Add your billing detail and make payment.
Step 3 - Upload your file(s)
You will received a auto generated invoice by email that will guide you how to send your file.
Step 4 - Process to print
We will check your file(s) and proceed to print if no error.
Step 5 - Ready for delivery
When your order is ready for delivery, you will receive an email from us.
Step 6 - Receive your goods
Goods will reach your location within 1-2 business days by third party courier. Express delivery will be within 24 hours by us.
We offer a variety of high-quality materials for namecard printing, including 300-350gsm art card, textured card, plastic card, fancy card, and NFC card options. Each material is selected to provide durability and a professional appearance, ensuring your namecards leave a lasting impression.
Absolutely! Our namecard printing services include a range of customization options, from layout and finishes to logo placement and special features like embossing and foil stamping. We can help you create a design that truly reflects your brand.
Our minimum order quantity for namecard printing is 100 pieces. This allows us to provide high-quality printing and customization at an affordable price.
Yes, we provide digital proofs for your approval before printing to ensure everything looks exactly as you envision. Simply request a proof when placing your order.
We recommend submitting your namecard design in a high-resolution PDF format with all fonts embedded. For best results, ensure your file is at least 300 DPI.
Yes, we offer eco-friendly namecard printing options, including recycled paper materials. Our sustainable choices help you make a positive impact without compromising on quality or design.
We offer standard and expedited delivery options for namecard orders. Standard delivery typically takes 5-7 business days. For urgent needs, you may select express namecards, which offer a 1-2 day express delivery option. Please contact us for specific timelines and pricing for expedited services.
We offer basic design support at no additional cost. However, for more advanced customization or design services, there may be a fee. Please reach out to discuss your design needs, and we’ll provide a quote based on the complexity of your request.
Yes, we provide discounts for bulk namecard orders. The discount amount depends on the order quantity. Contact us directly for a personalized quote on bulk orders to receive the best rates.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, and American Express), PayPal, Paynow and bank transfers. For corporate clients, we can arrange alternative payment options if needed.
Customer satisfaction is our priority. If there is an error in the printing process, please contact us within 7 days of receiving your order. We’ll work with you to resolve any issues and arrange a reprint if necessary.
Find answers to common questions and learn more about our namecard printing process, design tips, and material options. Our Knowledge Base is designed to help you make informed decisions and get the best results from your namecards.
Stay up-to-date with the latest trends, tips, and insights in the world of namecard printing. Our blog covers everything from design inspiration to industry news, helping you make the most of your professional branding.
